What Does a Removals Company Do?

A removals company is a professional business that provides you with the help you need to move your belongings. They usually own all the tools and experience you need for a smooth removal process.


Getting the right company can make the entire moving process easier, saving you time and money. Here are a few things to look out for when selecting a removals company:


A removals company can charge a range of prices depending on a number of factors. These include the size of the move, whether packing is required and if any special services are needed.

If you are moving long distance the cost will vary greatly – it is often more expensive to transport goods across long distances as fuel costs, breaks for drivers and overnight stops can increase the cost significantly. If you are relocating locally the costs can be a lot less.

During the process of estimating a quote for your removals, a company assessor will come to your home and inspect all the items you intend to move. This is to make sure that they can accurately evaluate the volume of your belongings and provide a binding quote.

The amount of time and effort that a company puts into your move can also impact its costs. For example, if they need to set up a secure storage unit for your furniture, this will cost them money and could lead to your move taking longer than expected.

You should always ask for a binding quotation before you book. This is especially important if you are moving overseas as there are additional fees for customs clearance and transporting your belongings.

A good way to reduce the overall cost of your move is to remove all unwanted or unnecessary possessions from your home. This will free up space for your move and help to avoid unnecessary fees being charged to your removals company.

Another way to save on the costs of your move is to plan ahead and choose a removals company with an excellent reputation. These companies typically invest in a range of security measures, including a secure warehouse and roadworthy trucks.

In addition, some removal companies are FIDI Certified International, which means they meet certain standards in the UK and abroad to ensure they have the best possible quality of service for their customers. This can increase their costs slightly, but it can be worth the extra expense in the end.

If you are unsure about the cost of your move then it is a good idea to get at least three quotes from removals companies and then compare them. This will allow you to find the cheapest quote for your move.


In many cases, the removal company you hire will include a removals insurance policy in their quote, although some companies will charge extra for this. This cover will pay out in the event of an item being damaged or lost during the move, giving you peace of mind that your belongings will be protected.

A good removals company will take great care to pack and ship your goods with the utmost of skill and care. However, even the best-trained movers can make mistakes during moves.

The removals insurance provided by a removals company will usually cover the loss or damage of items that you have purchased as part of your move and is a very useful addition to any removal package. It also gives you protection against the unexpected such as a flood, fire or other disasters that can happen during a move.

As a general rule, the amount of cover you receive will depend on the value of your items. This means that some high-value items such as paintings, fine art, jewellery and other valuables will not be covered under a standard removals insurance policy.

If you do decide to get a removals insurance policy, ensure that the policy covers all of your belongings and that you have adequate cover. The best thing to do is to speak to the removals company before you book and discuss exactly what is covered under their insurance policy.

You should also check what the maximum claim allowance is and how much excess you will have to pay if you need to make a claim. This can be a substantial amount in the event of an accident occurring during a move, so it is important to consider this carefully before booking your removals.

Finally, it is worth reading the small print of the removals insurance policy you are considering to find out if there are any time limits in place. This is to prevent consumers making a claim too late and receiving a reduced payout.

The majority of removal companies offer some level of cover for damage and negligence on their terms and conditions so you should always check these before booking. A good removals company should be able to provide you with a written copy of their policy, so that you can read it before you commit to using them.


The reputation of a removals company is important for business success. It determines how much trust a customer has in the company and whether they’ll continue doing business with them.

A positive reputation also means that your business is more likely to make a profit. Harvard researchers have found that higher star ratings on Yelp predict better revenue for companies.

Having a good reputation is an essential component of a successful business, and it doesn’t have to cost you a fortune to maintain. A few simple strategies can help you create a reputation that’s positive and profitable for your business.

One of the most effective ways to promote your reputation is to have a reputable website with lots of information and current feedback from customers. Another is to manage your social media accounts regularly. The more recent reviews your customers have on your profile, the more faith they’ll have in your removal service.

It’s also important to respond quickly to any negative comments or questions that may arise. If you take care of these issues quickly, you’ll be able to prevent them from getting out of control and affecting your company’s reputation.

In addition to online reviews, search engine results can also have an impact on your company’s reputation. When negative content ranks high on Google’s first page, it can put your company at a disadvantage and drive potential customers away. Guaranteed Removals can help you remove negative content from these pages and create a strategy to push down any new articles that appear.

Reputation is an important part of every business, but it’s particularly crucial for removals businesses. A reputable removals company will make sure that all their customer service representatives are trained to provide excellent customer service, and they’ll be willing to interact with customers on their social media accounts to answer any questions.

A bad reputation will ruin your business’s chances of gaining new customers and increasing revenue. A customer who’s had a negative experience will be less likely to do repeat business with your company, and they won’t tell others about their experience.


Moving home is often one of the most stressful events in our lives and hiring a professional removals company can make all the difference. You’ll be able to rest assured that your possessions will be in safe hands, so you can focus on other important matters like packing and decorating your new property!

When choosing a removals company, it’s essential to check their reputation and get a few quotes. It is also important to consider what services they offer, so that you can find a company that will meet all your needs.

A good removals company should have a number of employees who are qualified and insured to perform their duties. They should also have the appropriate equipment to carry your belongings.

It is also a good idea to check if they have the correct accreditation and are a member of the British Association of Removers (BAR). This will ensure you’re in safe hands and give you some extra financial protection should anything go wrong.

An experienced removals company will have a lot of knowledge and can handle all kinds of moves. This means that they will know how to move all of your items, especially if you have large furniture such as sofas or dining tables that need to be moved safely and securely.

The best removals companies will offer a thorough inspection of your belongings and offer you an accurate quote before they start. This will avoid any underestimation of how long the move will take, and will ensure you have a fair and reasonable estimate to compare with other companies.

Experienced removals companies are also trained to provide a high level of service and care. They should be able to give you a proper quote, complete the necessary paperwork and keep you informed during the whole process of the move.

Another key factor to look for is a company with a landline phone number and address. This will enable you to contact them in the event that something goes wrong.

Keeping your customers happy is essential to business success, and it’s not just in the removals industry. According to research, a 2% increase in customer retention is worth as much as a 10% decrease in costs. Moreover, customers who have a positive experience with a brand are far more likely to do business with them again.